Transport and Return Policy

TRANSPORT

Packages can be ordered to Estonia from the MakeMeBliss Estonian e-store.

When buying from our e-shop, you can choose between different modes of transport:

OMNIVA PACKAGE MACHINE - 2.35 € / Starting from 50 € FREE

The products will arrive at the parcel machine of your choice within 1-5 working days from the receipt of the order confirmation. You will be notified of the arrival of the product at the parcel machine by an SMS, which includes the door code, the location of the parcel machine, the return code and the end of the storage period.
The vending machines are open 24 hours a day and are usually located near the main shopping malls.

POST OFFICE - 3.68 € / Starting from 50 € FREE

The products will arrive at the post office within 1-5 working days from the receipt of the order confirmation. When the Products arrive at the post office, you will be sent an SMS or letter with information from which post office you will receive the Order.

OMNIVA COURIER - 4.40 €

The products will be delivered by courier to the address of your choice within 1-5 working days from the receipt of the order confirmation. The courier will contact you by phone and arrange a suitable time for delivery.

NB! Please note that delivery times may increase by a few business days during campaigns.





EXCHANGE AND RETURN

In order to return / exchange the products, a withdrawal application must be submitted to the Seller within 14 days of receipt of the goods. The withdrawal can be submitted as follows:

• By sending a free-form unambiguous e-mail to info@makemebliss.eu


Returns are FREE and there are 2 ways to do so:

1. Return via parcel machine

Attach a completed return sheet to the package and pack the returned package so that it cannot be opened without damaging the package. Remove the old address card. To send the parcel, enter the return code sent to you at the parcel machine (you will find it in the notice of arrival of the parcel). The parcel machine will give you the address card you need and open the door. The return will reach the e-shop within 3 working days.

2. Return via post office

Add a completed return sheet to the package and pack the returned package so that it cannot be opened without damaging the package. Inform the post office employee that you want to return the order of the MakeMeBliss e-store by courier and you can return the package free of charge. When returning through a post office, we recommend that the post office employee submit either an initial address card or, in the case of a parcel received from an parcel machine, an SMS - based on this, the post office employee knows The return will reach the e-shop within 3 working days.